Keep Your ServiceNow Instance Healthy
AI-powered monitoring for ServiceNow instances. Now with full support for Xanadu release features including RaptorDB optimization, Now Assist AI configuration, and NLQ performance monitoring.
A ServiceNow health check is a comprehensive analysis of your ServiceNow instance configuration, security settings, and performance metrics. BuildForce automates this process using AI to detect ACL gaps, update set conflicts, performance issues, and configuration drift. For Xanadu instances, we include specialized checks for RaptorDB database performance, Now Assist AI configuration, and NLQ query optimization. Unlike manual audits, BuildForce continuously monitors your instance and provides automated remediation with full rollback capability.
0+
Health Checks
0%
Auto-Fix Rate
0min
Avg. Scan Time
0.0%
Uptime Monitoring
No credit card required. Read-only access. Results in under 15 minutes.
Example Instance Health Score
156
Checks
12
Auto-fixed
3
Pending
What's New in Xanadu
BuildForce now includes dedicated health checks for ServiceNow Xanadu release features. Optimize your AI-powered capabilities and next-gen database performance.
RaptorDB Performance
Next-generation database engine health monitoring
- Query execution plan analysis
- Index utilization metrics
- Table partition health
- Read/write performance ratios
Now Assist AI Health
Generative AI configuration and performance
- Model configuration validation
- Analytics query performance
- AI skill activation status
- Usage pattern monitoring
NLQ Genius Results
Natural Language Query performance for CMDB
- Query response accuracy
- CMDB data quality score
- NLQ model training status
- User adoption metrics
UI Builder & Dark Theme
Next-gen UI component health checks
- Component rendering performance
- Dark theme compatibility
- Accessibility compliance
- Mobile responsiveness
ServiceNow-Specific Capabilities
Purpose-built health checks for ServiceNow ITSM, ITOM, HRSD, and custom applications. Now with AI-powered Xanadu feature support.
Instance Configuration Audit
Comprehensive scan of system properties, plugins, and instance settings to ensure optimal configuration.
RaptorDB Optimization
Monitor RaptorDB next-gen database performance, query execution plans, and index utilization for Xanadu instances.
Now Assist AI Configuration
Validate Now Assist generative AI settings, model configurations, and analytics performance for AI-powered features.
Update Set Validation
Analyze update sets for conflicts, dependencies, and best practice violations before promotion.
ACL Gap Detection
Identify access control gaps and overly permissive ACLs that could expose sensitive data.
Performance Monitoring
Track instance performance, slow queries, and resource utilization patterns.
Integration Health
Monitor REST/SOAP integrations, MID server connectivity, and data flow reliability.
Auto-Remediation
One-click fixes for common issues with preview and rollback capability.
Real-Time Instance Intelligence
Comprehensive metrics that give you complete visibility into ServiceNow health.
Comprehensive Instance Assessment
Over 150 checks across configuration, security, performance, and AI capabilities.
Instance Configuration
- System properties validation
- Plugin compatibility
- Instance settings audit
- Scheduled job health
Security & Access
- ACL configuration gaps
- User role assignments
- Client script security
- Integration authentication
Performance
- RaptorDB query analysis
- Table index optimization
- Business rule efficiency
- Form load performance
AI & Automation
- Now Assist configuration
- Virtual Agent health
- Predictive Intelligence
- Flow Designer workflows
“BuildForce caught a RaptorDB configuration issue during our Xanadu upgrade that would have caused major performance problems. The health check saved us weeks of troubleshooting.”
Marcus Chen
ServiceNow Platform Owner at Fortune 500 Financial Services
BuildForce vs. Native Instance Health Scan
See how BuildForce extends beyond ServiceNow's built-in health scanning capabilities.
| Feature | BuildForce | Native Scan |
|---|---|---|
| RaptorDB Analysis | - | |
| Now Assist Configuration Checks | - | |
| Cross-Instance Comparison | - | |
| AI-Powered Remediation | - | |
| Scheduled Automated Scans | ||
| Basic Instance Health |
Find ACL Gaps Before Attackers Do
ServiceNow ACLs are your first line of defense. BuildForce scans every table and field to identify missing or misconfigured access controls that could expose sensitive data.
- Tables without any ACL protection
- Overly permissive public read access
- Conflicting ACL rule priorities
- Missing field-level security
- Script-based ACL vulnerabilities
ACL Gap Detected
High Severity// Table: u_sensitive_data
Missing ACL for READ operation
// Recommended fix:
Add ACL: u_sensitive_data.READ
Condition: gs.hasRole('admin')
ServiceNow Health Check FAQ
Common questions about ServiceNow instance monitoring and Xanadu optimization.
See Your ServiceNow Health in Minutes
Connect your ServiceNow instance and get your first health check report free. Now with full Xanadu release support.