BuildForce vs ServiceNow Health Scan
ServiceNow Health Scan is a good starting point, but BuildForce takes instance monitoring to the next level with continuous monitoring, automated remediation, and AI-powered intelligence.
ServiceNow Health Scan is a native feature that runs point-in-time checks on your instance configuration. BuildForce extends this with continuous 24/7 monitoring, automated remediation, deep security analysis (including ACL gaps and script vulnerabilities), AI-powered recommendations, and cross-platform visibility. While Health Scan is included with ServiceNow, BuildForce provides enterprise-grade monitoring that reduces incidents by 70%+ and cuts resolution time by 80%.
Feature Comparison
See how BuildForce compares to ServiceNow's native Health Scan.
BuildForce vs ServiceNow Health Scan
| Feature | BuildForce | Health Scan |
|---|---|---|
| Monitoring frequencyKey Differentiator | Continuous 24/7 | Periodic (on-demand) |
| Automated remediationKey Differentiator | ||
| ACL security deep dive | ||
| Update set validation | ||
| Script security analysis | ||
| Hardcoded credential detection | ||
| Integration health monitoring | ||
| REST API security audit | ||
| AI-powered recommendationsKey Differentiator | ||
| Pattern-based anomaly detection | ||
| Cross-platform visibility | ||
| Salesforce + HubSpot support | ||
| Compliance framework mapping | ||
| SOC2/HIPAA/GDPR checks | ||
| Custom check creation | ||
| Real-time alerting | ||
| Slack/Teams integration | ||
| Historical trend analysis | ||
| Instance comparison |
Feature comparison based on publicly available documentation. Last updated January 2026.
Key Differences
Understand the fundamental differences between BuildForce and ServiceNow Health Scan.
Continuous vs Point-in-Time
BuildForce
BuildForce monitors your instance 24/7, alerting you to issues as they occur. Changes are detected immediately.
Health Scan
ServiceNow Health Scan runs on-demand or scheduled. Issues may exist for days before detection.
Automated Remediation
BuildForce
One-click fixes with preview and rollback. BuildForce can automatically resolve common issues based on your policies.
Health Scan
Health Scan identifies issues but you must manually implement fixes. No automated remediation capability.
Security Depth
BuildForce
Deep ACL analysis, script security scanning, and integration vulnerability detection. 100+ security-specific checks.
Health Scan
Basic security checks focused on configuration. Limited ACL analysis and no script security scanning.
AI-Powered Intelligence
BuildForce
AI analyzes patterns, predicts issues, and provides context-aware recommendations based on your instance history.
Health Scan
Rule-based checks with static recommendations. No learning or pattern detection.
Why Teams Choose BuildForce
ServiceNow Health Scan is a great starting point, but growing organizations need more. BuildForce provides the continuous monitoring and automation that keeps your instance healthy.
- 70% reduction in production incidents
- 80% faster issue resolution with auto-remediation
- 24/7 monitoring vs periodic scans
- AI-powered pattern detection and predictions
- Deep security analysis including script vulnerabilities
Customer Results
-70%
Production incidents
-80%
Mean time to resolution
24/7
Continuous monitoring
15 min
Setup time
What ServiceNow Teams Say
See why teams are upgrading from Health Scan to BuildForce.
“Health Scan gave us a snapshot once a week. BuildForce gives us continuous visibility. Our incident rate dropped 70% in the first quarter.”
Robert Chen
ServiceNow Admin at Global Systems Inc
“BuildForce found ACL gaps and script vulnerabilities that Health Scan completely missed. The deep security analysis alone is worth the investment.”
Amanda Foster
Security Manager at SecureTech Solutions
Comparison FAQ
Common questions about BuildForce vs ServiceNow Health Scan.
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