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Glossary
Definitions of BuildForce and SaaS platform terminology. Your reference guide for understanding platform management concepts.
AI Consultant
BuildForce's AI-powered assistant that answers questions about your platforms, generates code, troubleshoots issues, and provides expert guidance 24/7.
Apex
Salesforce's proprietary programming language, similar to Java, used for custom business logic, triggers, and backend functionality.
API (Application Programming Interface)
A set of protocols that allows different software applications to communicate. BuildForce uses platform APIs to connect and analyze your orgs.
Audit Trail
A chronological record of changes made to records, fields, or system configurations. Essential for compliance and troubleshooting.
Auto-Remediation
BuildForce's capability to automatically fix detected issues without manual intervention, with preview and approval workflows.
Best Practice
Recommended approaches and configurations based on platform guidelines and industry standards. BuildForce health checks evaluate your org against best practices.
Bulk Processing
Handling multiple records in a single operation to improve performance and avoid governor limits. Critical for efficient Salesforce development.
CI/CD (Continuous Integration/Continuous Deployment)
Automated practices for frequently integrating code changes and deploying them to production. BuildForce provides CI/CD for Salesforce without complex tooling.
Configuration Drift
When your platform configuration gradually diverges from intended settings or best practices over time. BuildForce monitors and alerts on drift.
Connected App
A framework that enables external applications to integrate with Salesforce using OAuth. BuildForce uses a Connected App for secure authentication.
Compliance
Adherence to regulatory requirements like SOC2, HIPAA, or GDPR. BuildForce maps health findings to compliance frameworks.
Data Quality
A measure of the accuracy, completeness, and consistency of data in your platform. BuildForce scans for duplicates, missing values, and integrity issues.
Deployment
The process of moving changes (metadata, code, configurations) from one environment to another, typically from sandbox to production.
Deployment Pipeline
An automated workflow that moves changes through environments (dev → test → staging → production) with validation at each stage.
Encryption
The process of encoding data to prevent unauthorized access. BuildForce uses AES-256 encryption for data at rest and TLS 1.3 for data in transit.
External Client App (ECA)
Salesforce's next-generation authentication framework replacing Connected Apps. BuildForce supports both ECA and legacy Connected Apps.
Field-Level Security (FLS)
Controls that determine which users can see and edit specific fields on objects. Important for data protection and compliance.
Finding
An individual issue or recommendation identified during a health check, categorized by severity and type.
Flow
Salesforce's declarative automation tool (formerly Flow Builder) for creating business processes without code.
GDPR
General Data Protection Regulation - EU privacy law requiring specific data handling practices. BuildForce helps identify GDPR compliance gaps.
Governor Limits
Salesforce-enforced limits on resource usage (queries, DML operations, CPU time) to ensure shared infrastructure performs well for all customers.
Health Check
BuildForce's automated analysis of your platform configuration, security settings, performance, and best practice alignment. Results in a health score (0-100).
Health Score
A numeric rating (0-100) representing your platform's overall health across security, performance, configuration, and data quality dimensions.
HIPAA
Health Insurance Portability and Accountability Act - US law protecting health information. BuildForce includes HIPAA compliance checks.
Impact Analysis
Assessment of how proposed changes will affect your org. BuildForce performs impact analysis before deployments to identify risks.
Integration
A connection between two systems that allows data to flow between them. BuildForce monitors integration health and OAuth tokens.
JWT (JSON Web Token)
A secure token format used for server-to-server authentication. BuildForce supports JWT Bearer Flow for automated connections.
Lightning Web Components (LWC)
Salesforce's modern UI framework for building fast, responsive interfaces. BuildForce AI can generate LWC code from descriptions.
Metadata
Data that describes the structure and configuration of your platform - objects, fields, page layouts, permissions, etc. The 'DNA' of your org.
MFA (Multi-Factor Authentication)
A security method requiring two or more verification factors to access an account. BuildForce checks MFA enforcement status.
OAuth
An open standard for secure API authorization. BuildForce uses OAuth 2.0 to connect to your platforms without storing your passwords.
One-Click Remediation
BuildForce feature that automatically fixes common health issues with a single click, with preview and rollback capabilities.
Org (Organization)
A single instance of a Salesforce environment. Companies typically have production orgs and multiple sandbox orgs.
OWD (Organization-Wide Defaults)
Base-level sharing settings that determine the default access level for records. BuildForce audits OWD configurations.
Permission Set
A collection of permissions that extend a user's access without changing their profile. More flexible than profiles for managing permissions.
Platform Connection
A BuildForce-managed link to your Salesforce, HubSpot, or ServiceNow instance, established via OAuth.
Profile
A collection of settings and permissions that control what users can do in Salesforce. Every user is assigned exactly one profile.
Release Readiness
Assessment of how prepared your org is for upcoming Salesforce releases. BuildForce tracks release notes and identifies impact.
Remediation
The process of fixing issues identified by health checks. BuildForce offers one-click, guided, and AI-assisted remediation options.
Rollback
Reverting changes to a previous state. BuildForce supports rollback for deployments and one-click remediation.
Sandbox
A copy of your production org used for development, testing, and training. Changes are tested in sandboxes before production deployment.
Security Audit
A comprehensive review of your platform's security configuration, including permissions, sharing, authentication, and compliance alignment.
Severity
The urgency level assigned to a health check finding: Critical, High, Medium, or Low. Helps prioritize remediation efforts.
Sharing Rules
Configurations that extend data access beyond OWD settings. BuildForce audits sharing rules for security and best practices.
SOC 2
Service Organization Control 2 - audit framework for service providers. BuildForce maps findings to SOC 2 requirements.
SOQL (Salesforce Object Query Language)
Salesforce's query language for retrieving data, similar to SQL. BuildForce's AI can generate and optimize SOQL queries.
Technical Debt
Accumulated shortcuts, workarounds, and suboptimal configurations that slow down future development and increase maintenance burden.
Test Coverage
The percentage of Apex code covered by test methods. Salesforce requires 75% minimum for deployment. BuildForce tracks coverage gaps.
Token
A credential used for API authentication. OAuth tokens are managed by BuildForce and automatically refreshed.
Trigger
Apex code that executes before or after database operations (insert, update, delete) on Salesforce records.
Validation Rule
A formula that prevents users from saving records with invalid data. BuildForce identifies missing or duplicate validation rules.
Webhook
An automated message sent from one app to another when an event occurs. BuildForce can send webhooks for alerts and integrations.
Workflow
Legacy Salesforce automation feature (being replaced by Flows) for field updates, email alerts, tasks, and outbound messages.
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